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This page sets out the legal framework that governs your use of sbobeyt, including account access, transactions processed through DANA, OVO or GoPay, and the obligations we both hold. Access to sbobeyt is subject to local law and is available only where permitted in your eligible region.
Our legal policy exists to make the relationship between sbobeyt and your account clear and fair. Every action you take on the platform — from opening an account to submitting a deposit through DANA, completing a transfer via OVO, or requesting a payout to your GoPay wallet — falls within the scope of these terms. We do not make eligibility decisions unilaterally; access and account standing depend on whether your region and activity align with applicable local law. Where a conflict arises between a general term and a jurisdiction-specific rule, the local rule takes priority as far as it can be applied. We retain the right to update these terms when regulatory conditions change or when platform operations require adjustment. When a material change is made, the updated version will be reflected on this page. We encourage you to check this page after any significant account event — such as a wallet change, a large transaction, or an account-detail correction — so you are working from the current version. Continued use of your account after a posted update constitutes acceptance of the revised terms. If any provision here is found unenforceable under local law, the remaining provisions continue in effect without interruption.
Deposits and payouts processed through DANA fall within the transaction scope of this policy. Any dispute about a DANA-linked transaction should be raised through the account support channel named on this page.
OVO transfers are subject to the same account-verification and record-keeping obligations as any other payment route. Your OVO transaction history is visible in your account dashboard after login.
GoPay payments are processed under the same policy terms. If a GoPay transaction appears incorrectly in your account records, contact support with the transaction reference shown in your wallet history.
Not everything connected to your account falls under a single policy document. This section draws a clear line between what our legal terms govern directly and what sits outside their scope — so you know exactly where to look when a question arises about your account, a transaction, site content, or a third-party service you reached through our platform.
The terms here govern how your account is opened, verified, suspended or closed. They set out what we require from you at registration and what actions we may take if account activity falls outside permitted use. Access depends on local law and eligible region at all times.
All fund movements linked to your account — including DANA deposits, OVO transfers and GoPay payouts — are within scope. Records of these transactions are retained in your account dashboard and are the primary evidence for any dispute raised under this policy.
The games, odds, editorial copy and promotional materials published on sbobeyt are covered by our content terms. We may update, withdraw or replace content at any time. Game availability and provider catalogues reflect what is configured for your region at the time of your visit.
External services you reach from our platform — including your DANA, OVO or GoPay wallet provider — operate under their own terms and policies. We are not liable for the conduct of third-party services. Disputes with an e-wallet provider should be directed to that provider directly.
This policy is not passive reading — it gives you concrete steps you can act on at any time. You have the right to review the transaction records held against your account, correct personal details that were entered incorrectly at registration, ask a question about how a policy clause applies to your specific situation, and request human support when an automated process does not resolve your concern. Every one of these actions starts from your account dashboard or from the support contact listed on this page. We do not require you to submit a formal legal request to access your own account data — the dashboard shows your deposit history, wallet links and account status after login. If a record appears incorrect, raise it through support with the relevant transaction reference from your DANA, OVO or GoPay wallet as supporting context.
Log into your account and open the transaction history section. Every DANA, OVO and GoPay movement is listed with a date, amount and status. This is the record we use if a dispute is raised.
Personal details linked to your account — name, contact number, wallet identifiers — can be updated through the account settings section. Some changes may require verification before they take effect.
If a clause in this policy is unclear or you believe it applies to your account in a specific way, contact support with your account reference and the section in question. We will respond through the channel you used to reach us.
Where a first-response from support does not resolve your concern, ask for the matter to be escalated. Provide your account ID, the relevant transaction reference and a brief description of what you believe is incorrect.
Policy questions are handled through the same support channels as account and payment queries. When you contact us about a legal matter, include your account ID and, where the question relates to a transaction, the reference number shown in your DANA, OVO or GoPay wallet history. This gives us everything needed to locate the relevant record and respond accurately.
The live chat option is accessible from your account dashboard after login. Use this channel for time-sensitive policy questions or transaction disputes where a written record of the conversation is useful.
For detailed policy questions or requests that require document references, email support is the appropriate route. Include your account ID, the relevant policy section and any supporting transaction reference from your e-wallet history.
Many policy-related actions — including reviewing transaction records, checking account status and updating personal details — can be completed directly inside your account without contacting support. The current state of your account is shown there after login.
Account security and data handling are part of what this legal policy covers. We collect the personal information you submit at registration and during account verification, and we retain transaction records — including DANA, OVO and GoPay activity — for the period required by applicable local regulation. Cookies are used on this site to maintain session state, track account activity and support the login flow. You can review cookie settings through your browser. We do not share your personal account data with unrelated third parties; data is shared only where required by law or where you have authorised a specific wallet integration.
We keep your account records and transaction history for the period required under applicable local law. After that period, data is removed or anonymised. The current retention period is governed by the regulatory environment at the time your account was active.
Cookies on sbobeyt support session management and account security. We use functional cookies to keep your login active and analytical cookies to understand how the account flow performs. Cookie preferences can be adjusted in your browser settings at any time.
Access to your account is protected by the credentials you set at registration. We recommend keeping your login details separate from your DANA, OVO or GoPay wallet credentials. If you suspect unauthorised access, contact support immediately and change your password from the account settings section.
If you believe personal data held on your account is incorrect or want to understand what records we hold, contact support through the email channel with your account ID. We will confirm what data is held and, where correction is warranted, act on it promptly.
These are the questions we hear most often about how sbobeyt's legal terms apply to accounts in Indonesia. If your question is not here, reach out through the support channels listed on this page.
Yes, this policy applies to all accounts. However, your access to specific features and the enforceability of certain terms depend on local law and your eligible region in Indonesia. Where local law conflicts with a general term, the local rule takes priority as far as it applies.
We retain a record of all deposits, transfers and payouts linked to your account — including those made through DANA, OVO and GoPay. These records are visible in your account dashboard after login and serve as the primary evidence if a dispute is raised.
Go to the account settings section after login and update the relevant field. Some changes — particularly those affecting wallet identifiers linked to DANA, OVO or GoPay — may require identity verification before the update takes effect. Follow the instructions shown on screen.
Closing your account does not result in immediate deletion of all records. We retain transaction history and account data for the period required by applicable local regulation. After that retention period, data is removed or anonymised in line with this policy.
Raise the matter through our support channel — live chat or email — with your account ID and the transaction reference from your DANA or GoPay wallet. For issues that originate within the wallet itself rather than in your sbobeyt account, contact the wallet provider directly.
When a material change is made, the updated version is published on this page. We recommend checking back after any significant account event. Continuing to use your account after an update has been posted indicates that you have accepted the revised terms.