sbobeyt Privacy Policy: How We Handle Your Account Data
This page sets out exactly what data sbobeyt collects when you use your account, how that data is stored, and what choices you have over it. Every section here covers privacy specifically — your account records, your wallet activity with DANA, OVO or GoPay, and your right to ask questions or request corrections at any time.
Account data clarity
DANA, OVO, GoPay context
Your correction rights
Contact path included
POLICY SCOPE DETAIL
What This Privacy Policy Covers on sbobeyt
When you create an account on sbobeyt, we collect the information you provide during registration — your name, contact details, and the wallet identifiers associated with your chosen payment method. If you fund your account through DANA, OVO or GoPay, the transaction reference generated by that e-wallet service is recorded in your account history so you can match it to your own wallet statement. We do not store your full wallet credentials or PIN. We collect device and session data — such as the browser type and connection region — to keep your account session stable and to detect access that looks out of place. This data is not sold or shared with advertising networks. It may be shared with payment processors strictly to complete a transaction you initiated, or with regulatory bodies where local law in Indonesia requires it. Retention periods depend on account status and the applicable legal obligations in the regions where this service is available. Access to this service depends on local law and is available where local law permits. For a full data deletion or correction request, use the contact path in the Support section below.
DANA transaction reference stored for your records
OVO and GoPay payment references logged per session
No wallet PIN or credential stored
Session and device data for account security only
Data shared only with processors or where law requires
IN OR OUT OF SCOPE
Where This Policy Applies and Where It Does Not
Not every service you reach from sbobeyt falls under this policy. The four areas below clarify what is covered and what is not, so you know exactly where to direct a privacy question.
Your sbobeyt Account
Registration details, login history, account preferences and the payment records linked to your DANA, OVO or GoPay deposits are covered. This is the primary data we hold about you and the area where your correction and access rights apply directly.
Transactions and Wallet Activity
Each deposit or withdrawal action through a supported e-wallet generates a reference that appears in your account history. That record is in scope. The data held by DANA, OVO or GoPay on their own side is governed by those providers' own policies, not ours.
Site and Game Content
How you browse the lobby, which game categories you open, and session duration are tracked in aggregate for service improvement. Individual browsing events are not linked to your name in marketing reports. This data stays within our systems.
Third-Party Services
Links to external pages, game studio environments loaded outside the main lobby, or any service not operated directly by sbobeyt falls outside this policy. Check the relevant third party's own policy for data practices that apply to those services.
YOUR PRACTICAL RIGHTS
Actions You Can Take Under This Policy
You have four practical options when it comes to the data sbobeyt holds on your account. First, you can review what we hold — your registered details and your transaction history are visible in your account dashboard after login; no special request is needed to see your own deposit and withdrawal records. Second, if a detail is wrong — an email address, a contact number — you can update it through the account settings page directly. Third, if something is not editable there, or if you want to ask specifically what data is stored and why, you can raise that through our support channel. Fourth, if you want us to delete your account data entirely, send a written request through the contact paths listed in the Support section; we will respond in line with the retention obligations set by applicable law in Indonesia and supported regions. Availability of full deletion depends on whether your account has any open transaction records that local law requires us to retain.
Review Your Records
Log in and open your account dashboard. Your personal details, payment history and session records are visible there without needing to submit a formal request.
Correct Account Details
Go to account settings to update your contact information directly. If a field is locked for security reasons, raise it through the support channel with your account ID ready.
Ask What We Hold
Send a data inquiry through the support contact listed below. Include your registered account email so we can locate your record and respond specifically to what you asked.
Request Data Deletion
A deletion request must be submitted in writing. We will action it subject to any retention requirements under applicable local law. Open transaction records may delay full deletion until those are resolved.
CONTACT FOR PRIVACY
How to Reach Us with a Privacy Question
If you have a question about this policy, want to correct your data, or need to request access to what we hold, use the contact paths below. Have your registered account email or DANA, OVO or GoPay wallet reference ready so we can locate your record without delay.
Live Chat
Open the chat widget from any page when you are logged in. State that your question is about your account data or privacy policy and the agent will route it to the right team.
Email Support
Send a written privacy or data request to our support email address shown in the Help section of your account dashboard. Include your account ID and the specific record or correction you need.
Account Help Centre
The Help section inside your account dashboard lists current contact options and response guidance. Check there first — the current contact details are always shown after login rather than on a static page.
DATA HANDLING PRACTICE
How sbobeyt Manages Data Across Your Account
Our data practices are built around four areas: what we collect, how we secure it, how long we keep it, and how you can ask us to change it. Each area below describes the actual practice — not a general promise.
Cookies and Session Data
We use cookies to keep your login session active and to remember account preferences between visits. No cookie data is sold to advertising networks. You can clear cookies through your browser at any time; doing so will log you out of the current session.
Account Security Practice
Login attempts, device fingerprints and session tokens are monitored to detect access that does not match your normal pattern. If an unusual access event is flagged, your session may be ended and you will be asked to verify your identity on next login.
Data Retention Period
We keep your account data for as long as your account is active and for the period required by applicable law in Indonesia after closure. Payment records linked to DANA, OVO or GoPay transactions are retained in line with financial record-keeping requirements.
Policy Changes
When this policy is updated, the revised version is published on this page with the effective date shown at the top. Continued use of your account after an update means you have seen the current version. You can contact support if you want clarification on any change.
PRIVACY FAQ
Questions About Your Privacy on sbobeyt
Real questions about this policy, answered directly. If your question is not here, use the support contact paths in the section above.
What personal data does sbobeyt collect when I register?
We collect your name, contact details and the wallet identifier you link during registration. If you connect DANA, OVO or GoPay, we record the transaction reference each time you deposit or withdraw — not your wallet PIN or login credentials for those services.
Can I see what data sbobeyt holds about my account?
Yes. Log in and open your account dashboard. Your personal details and full transaction history — including every DANA, OVO and GoPay reference — are visible there. No formal request is needed to view records that are already tied to your own account.
How do I correct wrong information in my account?
Go to account settings after login. Most contact fields are editable directly. If a field is locked, send a correction request through live chat or email support with your account ID and the detail that needs updating. We will action it after verifying the request.
Does sbobeyt share my data with third parties?
We share data only with payment processors to complete a transaction you started — for example, passing a reference to DANA, OVO or GoPay to confirm a deposit. We do not sell data. We may also share with regulatory bodies where Indonesian law requires it.
How long does sbobeyt keep my data after I close my account?
Retention after account closure depends on applicable law in Indonesia and supported regions. Payment records linked to e-wallet transactions are kept for the period that financial record-keeping rules require. You can ask support for specific retention information relevant to your account.
How do I request deletion of my account data?
Submit a written deletion request through email support or live chat. Include your registered account email. We will process it subject to any records we are legally required to retain. Open transaction records may need to be resolved before full deletion can be completed.