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These terms set out the rules that govern your account on sbobeyt, including how you access the platform, conduct transactions via DANA, OVO, or GoPay, and what responsibilities sit on each side. Availability depends on local law and is open only where eligible under your region's regulations.
By opening an account on sbobeyt, you confirm that you have read, understood, and agreed to these terms. They apply to every session you start, every wager you place, and every transaction you complete using a connected payment method — whether that is DANA, OVO, or GoPay. These terms exist to keep both sides clear on expectations: what we provide, what you are entitled to request, and how disputes are handled if they arise. We may update these terms from time to time. When we do, the revised version takes effect from the date it is published on this page. It is your responsibility to review this page periodically. Continued use of the account after a change constitutes acceptance of the updated terms. Where any section of these terms conflicts with applicable local law in Indonesia, the local law takes precedence for users in that jurisdiction. Access to specific features — including certain payment routes and game categories — depends on your region and what local regulation permits at the time of access. If you have questions about any clause here, contact our support team before proceeding.
DANA deposits and withdrawals are governed by the transaction limits and verification steps shown in your account at the time of the request.
OVO transfers follow the same account-linked verification flow; your OVO number must match the registered account details before a transaction is processed.
GoPay payments are subject to the wallet balance and confirmation steps visible in the GoPay interface; sbobeyt records the confirmed amount only after the wallet confirms completion.
Not every aspect of your interaction with the platform sits under the same rules. This section draws the boundary clearly so you know which parts of your experience these terms govern directly and which fall under a separate framework or third-party policy.
These terms fully govern how you create, maintain, and close your sbobeyt account. Login credentials, account verification, session behaviour, and account-level restrictions all fall within this policy. Any action taken through your login is treated as authorised by you.
Deposits and withdrawals processed through DANA, OVO, or GoPay are covered here in terms of your obligations — accurate wallet details, sufficient balance, and completion of any verification step shown in your account. The wallet providers themselves operate under their own separate terms.
Game content, odds, match data, and promotional materials displayed on sbobeyt are governed by these terms regarding acceptable use. You may not reproduce, redistribute, or commercially exploit any content from the platform without written permission.
Services provided by game studios, payment processors, or external data feeds are not governed by these terms. Where a third party's interface or policy applies, we will indicate that clearly. Our terms cover how we present and connect those services, not their internal operations.
These terms are not a one-way document. There are specific actions you can take at any point to exercise your rights under this policy. Transaction records for every DANA, OVO, and GoPay movement on your account are visible in the transaction history tab after login — this is your primary record, and you can reference it when raising any question. If your account details are incorrect, you can submit a correction request through the account settings page; we will process it in line with the verification steps shown there. Raising a dispute about a transaction does not require you to close your account first. You can query any specific record by contacting our support team directly and referencing the transaction ID shown in your history. We handle each request individually. Requests to review, correct, or query account data are accepted through the support channels listed on this page. We do not require you to use a particular channel, but providing your account ID and the relevant transaction reference speeds up the process considerably.
Your full transaction history — including every DANA, OVO, and GoPay entry — is visible in the account dashboard after login. Each entry shows the amount, date, and status confirmed by the wallet.
Incorrect name, wallet number, or contact details can be updated via account settings. Certain fields require identity verification before the change is applied, following the steps shown on that screen.
Any clause in these terms that is unclear can be queried through our support team. Provide the section you are asking about and your account ID; we will respond with a plain-language explanation specific to your account situation.
You may request account closure at any time by contacting support. Outstanding balances must be withdrawn before closure is completed; the steps and any applicable conditions are shown in the closure request form.
If any part of these terms raises a question or you need to action a right described in this policy, use one of the contact routes below. For transaction-specific queries, have your account ID and the relevant transaction reference ready before reaching out — it keeps the process direct.
Open the live chat icon from any page on sbobeyt while logged in. Queries about specific term clauses or account conditions are handled here; share your account ID and the clause number for a faster response.
Send a written query to our support email address shown in your account dashboard under Contact Us. Email is suitable for formal policy questions, correction requests, or anything you need a written record of.
The Help Centre in your account dashboard contains published answers to common terms-related questions, including transaction limits, wallet verification steps for DANA, OVO, and GoPay, and closure procedures.
Understanding how we manage information connected to your account is part of knowing what these terms cover. Each point below reflects the actual practice described in this policy — not a general promise.
We retain your account data — including transaction records for DANA, OVO, and GoPay payments — for as long as your account is active and for a period after closure as required by applicable law. You can view active records in your transaction history at any time.
Cookies are used to maintain your session state, remember language preferences, and support account security checks. You can manage cookie settings through your browser; disabling session cookies may affect your ability to stay logged in. Our cookie policy is accessible from the site footer.
Your login credentials are your responsibility under these terms. We do not ask for your password through chat or email. If you suspect unauthorised access, use the account security section in your dashboard to change credentials immediately and contact support to flag the activity.
If you believe a section of these terms should be reviewed in light of a change to your account situation or local regulation, submit the request in writing through our email support channel. We review such requests individually and respond with our position in writing.
These are the questions we see most often when account holders read through this policy. Each answer reflects the actual position in the terms above.
Yes. Every transaction conducted through DANA, OVO, or GoPay on your sbobeyt account is subject to these terms on the platform side. The payment providers also have their own terms, which govern the wallet-level operation independently. Both sets apply simultaneously.
Updated terms take effect from the date published on this page. We do not send individual notifications for every amendment, so it is your responsibility to check this page periodically. Continued use of your account after a change is treated as acceptance of the revised terms.
Yes. Your transaction history is available in the account dashboard after login. Each entry shows the amount, payment method, date, and confirmed status. If a record does not match what you expected under these terms, raise it with support using the transaction ID shown there.
You can raise a formal query through live chat or email support. Provide your account ID and the clause or transaction reference in question. We review each case individually and provide a written response. Where local law in Indonesia gives you additional rights, those rights are not limited by these terms.
Third-party services — including game content from studios and wallet operations by DANA, OVO, or GoPay — are governed by their own separate terms. Our terms cover how we present and connect those services. The scope section on this page outlines the boundary in more detail.
Account closure requests are submitted through the support team. Any remaining balance must be withdrawn before the closure is processed. The specific steps and conditions are shown in the closure request form; contact support to initiate the process and confirm your account ID.